Welcome to the Odd Box FAQ page with answers to all of the commonly asked questions regarding your photo booth hire and everything in between.
PHOTO BOOTH
How does the photo booth work?
Simply touch the screen to start, choose from b&w or colour, strike your pose and your prints are ready to collect in seconds!
4 photos are captured each time you use the photo booth.
Your Odd Box attendant is always on hand to assist guests with the photo booth.
How many people can we fit in the booth?
Odd Box selfie booths can fit as many people as you can frame in the photo if you decide to use your venue as the backdrop.
With our Gold/Silver/Tartan backdrops you can usually fit up to 10 guests or more using the backdrop at 2m wide and up to 5 guests or more when used at 1.2m wide.
Can we see ourselves as we pose?
The touch screen monitor lets guests see themselves and pose before the photo is taken.
What about the image quality?
Our beauty lighting will make you feel fabulous!
Our lighting has been set up to allow only the most flattering of light and supreme quality of images to emerge.
Guests then receive instant high quality touch dry prints in less than 10 seconds.
How much space should I consider for the photo booth area?
We require a solid, even, flat floor space of roughly 2m x 2m to allow guests to comfortably pose.
Our photo booths are perfect for small venues or tight spaces as you can choose to use your venue wall as the backdrop.
Can children use the booth?
Children are welcome to use the photo booth and we provide small wooden boxes in case the little ones need that extra boost in height.
Please note for events with children only, our Original and Whisky Barrel Booth are perfect for a kids photo booth party as they can be lowered to a height appropriate for small children.
Can we choose the backdrop?
Yes you can choose a backdrop for free. The Gold/Silver/Tartan backdrops are fantastic and can be used at a shorter length of 1.2m if required for small spaces, alternatively you can use your own venue as the backdrop for something truly unique.
If you would like to incorporate something different with your hire we would love to help make that possible.
PRINTS
Where do we collect our Prints?
Your prints will be ready to collect in less than 10 seconds directly from the photo booth.
Our booth attendants are always on hand to remind you if you forget your prints and you can always download or purchase extra prints after the event.
What about Colour or Black & White?
You can choose between Colour or Black & White prints before you start the photo booth.
What layouts are available?
You can choose from 2 different print layouts which will be consistent throughout your event.
Can I personalise my prints?
Yes, simply add the Custom Print Design extra onto your hire when you complete your booking form.
How many photo booth sessions?
Unlimited photo booth sessions come with all of our hires.
You hire Odd Box by the hour so your guests can use the photo booth as many times as they wish throughout the hire time.
Can we get more prints?
Yes.
Using the online gallery after your event guests can view all of their images
and purchase extra prints.
ADDITIONAL EXTRAS
Why should I add a guestbook?
Our unique guest books are a novel way to capture those special memories from your event.
Your guests can leave a copy of their prints and a personal message in the guestbook, providing another memorable experience to enjoy after your event.
Do you provide utensils for the guestbook?
We supply pens and double sided tape for your guests to leave their photo and a personal message saving you the extra cost and hassle when you add a guest book to your hire.
Can we add additional extras and extra hours after booking?
Yes, if you would prefer to pay a deposit for your photo booth hire to secure your date then decide to add additional extras or extra hours at a later date we are more than happy to accommodate.
Can our guests choose which photo’s to leave?
It is up to your guests to leave a copy of their prints, the booth attendant will encourage your guests to leave a copy and a loving message in the guestbook.
Should we bring props?
All of our photo booth hires come with props as standard but if you would like to supply your own or would prefer that we did not bring props just let us know and we will be happy to help.
Do we receive the USB on the night
We include a unique timelapse video of all guests using the photo booth with your USB Drive and as such we require the following day to prepare this.
We also take time to package your USB Drive in it’s own wooden presentation box which is why we post your USB to you on the next working day after your event.
How many props do you supply?
Depending on the event we normally supply between 40 – 60 individual props and all of our props are included in your hire free of charge.
PHOTO BOOTH HIRE
How do we hire a photo booth?
Simply choose the style of photo booth you prefer, select the type of hire you require, select how many hours you wish to hire it for and decide which additional extras you need to complete your event.
Then head on over to our Booking Form and complete the relevant information.
We will send a confirmation email to confirm your date availability along with a final quote and our terms and conditions.
If you wish to proceed with the booking simply complete payment using the attached invoice, upon receipt of payment your date and booth are secure.
What happens next?
We will be in touch to finalise your hire and to discuss any special requirements you may have.
We will work with you closely up to your event date to ensure you are completely satisfied with all aspects of your hire ensuring you receive the best experience possible.
ON THE DAY
How long do the selfie booths take to setup?
Odd Box Selfie Booths can be ready to use within 30 minutes depending on the ease of access to your venue, requiring roughly half of the set up time to dismantle and pack away.
Assembly and dis-assembly is included in all of our hires free of charge.
If you wish to have the booth fully set up before the hire start time then there is a £40 per hour idle time fee.
What if the attendant is running late for set up?
The attendant will stay for the extra time to compensate for time lost where possible however we have never been late to an event.
What if the event is running late and set up is delayed?
The Odd Box team are contracted to stay for the original hire time, we will set up as quickly as possible so you get the most time possible from the booth but we will not stay any longer than the original times agreed when finalising your hire details.
Please ensure we have adequate time and access to set up before the agreed start time of the photo booth.
Is delivery free?
Travel within 1.5 hours drive from our base in Central Scotland is free of charge, anywhere out with this area will require a travel fee to cover our expenses.
What are the power requirements?
We require a standard 13 amp single socket with a dedicated power supply within 10 metres of the location for the photo booth.
What if we need assistance?
All of our hires come with a photo booth attendant allowing you to relax.
How much access do you require?
Our photo booths can be transported virtually anywhere however prior notice of difficult locations to access would be greatly appreciated.
Can we use the photo booth outside?
Yes and no.
We can not use our photo booths directly outside exposed to the elements as they are only suitable for an indoor environment however if there is a Marquee with a solid, flat floor providing cover from weather above and from all sides with a suitable power supply within 10 metres this is acceptable.
The floor must be a flat, level, solid surface. This does not include gravel, grass etc.
AFTER YOUR EVENT
How do we access all of the photos?
All photos will be uploaded to your very own online gallery after your event.
This gallery can be password protected.
From here you and your guests can download images and purchase extra prints in a variety of sizes and styles.
Images will then be uploaded to our Facebook Page for you and your friends to share if you have selected this option from the booking form.
Is the delivery of the USB free?
If your delivery address is within the UK it is free to deliver.
Outwith the UK an extra postage charge will apply.
What if I don’t like one of my images?
If you are unhappy with any of your images then feel free to contact us to to request a removal of your image.
Providing you can prove you are the person in the image we have no issues removing images for you.
Who owns the photo rights from each event?
Odd Box has sole ownership of all photos taken and processed using Odd Box Booths from the event.
PAYMENT
Do I pay a deposit?
Yes, a non-refundable deposit of £100 is required to secure your date and photo booth.
The remaining balance of your hire is due 30 days prior to your event date.
How do I make a payment?
We prefer to use BACS/Faster Payments/Bank Transfer to receive payments, we provide our relevant banking information on your invoice.
If you wish to pay via Debit/Credit card we are happy to accommodate and you will receive an invoice via email which you can pay via most Debit/Credit Cards.
What if I cancel my hire?
Your deposit is non-refundable, however the date can be changed if you notify us at least 90 days prior to your existing booking date as stated in our terms and conditions.
How does the payment plan/installments work?
Our payment plan can be tailored to suit your needs, allowing you to comfortably pay off your balance in your own time.
We can offer up to four individual payments, please note your first payment acts as a deposit and is non-refundable.
We require payment through BACS when using the payment plan and if you miss a payment don’t worry, the total for that invoice will simply rollover onto your next payment.
The remaining balance is still due a minimum of 30 days prior to your event when paying in installments.
Are there any fees with the payment plan?
No, there are no hidden fees with our payment plans, all we require is that all payments be made via BACS in 4 payments or less.
INSURANCE
Do you have public liability insurance?
Yes, we wouldn’t operate without it and if you require a copy we are more than happy to share our certificate with you.
Have your photo booths been PAT tested?
Yes all of our photo booths have been PAT tested.